To return items from your last order:
1- Wrap the products properly protected and ensure that there will be no damage in transport.
2- Add a copy of the invoice.
3- Detail the reason for the return. 4- Provide a tracking code
After receiving the return, we will refund the value of the merchandise. (Shipping and return costs are the responsibility of the customer)
Please send to:
JUAN JOSE JULIAN ADAN
C/ Les Eixermades 8
43892 Miami Playa - TARRAGONA
Spain
Note:
International Shipping (Non-EEC):
* In this case, for Customs purposes, it is necessary to place a copy of the invoice on the outside of the package.
In the event of customs clearance costs, we will charge these costs at your expense.
For more information or questions do not hesitate to contact us.
Sincerely
J. Julian
For extrajudicial settlements of consumer disputes, the European Union has launched an online platform ("ODR platform"):
https://ec.europa.eu/consumers/odr